Provincial & Municipal Support and Measures

Government of Alberta Information

If you need more information or assistance with these measures, please contact your Alberta MLA. Consult the Provincial Services section if you need help identifying your MLA or obtaining their contact information.

Consult the Alberta COVID-19 webpage for more information and links about all of these measures.


COVID-19 vaccine program

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Small and Medium Enterprise Relaunch Grant

  • This grant offers financial assistance to Alberta businesses, cooperatives, and non-profit organizations that faced restrictions or closures from public health orders, and experienced a revenue loss of at least 30 per cent due to the COVID-19 pandemic.
  • Eligible job creators can apply for up to $20,000 through this program.


Contact Tracing App

  • The ABTraceTogether app will enhance current manual contact tracing and capacity, and facilitate early detection to help reduce the spread of the virus and better protect Albertans. It means Albertans will be contacted more quickly if they are at risk. The app is now available from the Apple App Store and Google Play.
  • Use of the app is voluntary; users must opt in.
  • The app does not track the user’s physical location and does not use GPS. Protecting privacy is paramount; all contact data is only on the user’s phone and is deleted after 21 days.
  • The difference between the Alberta provincial app and the federal app is that the provincial app synchronizes with the provincial contact tracing system; the federal app is not a contact tracing app - it simply alerts the user who is then responsible for arranging a test, alerting their contacts and taking other required actions.


Support for Businesses Preparing to Re-open

  • The new webpage will provide business owners with information on health and safety guidelines for general workplaces and sector-specific guidelines for those able to open in stage one of relaunch to ensure businesses can reopen safely during the COVID-19 pandemic.
  • $200 million in funding will be available for eligible businesses and non-profits to access up to $5,000 to offset a portion of their relaunch costs. These funds can be used for implementing measures to minimize the risk of virus transmission, (such as physical barriers, personal protective equipment and disinfecting supplies), rent, employee wages or replacement of inventory.


Support Contacts for Albertans in Distress

  • Always call 911 in an emergency.
  • Alberta’s One Line for Sexual Violence
    • 1-866-402-8000 (toll-free, 9 a.m. to 9 p.m., 170-plus languages)
    • Online chat:
  • Family Violence Info Line
    • 310-1818 (24-7, 170-plus languages)
    • Online chat: (8 a.m. to 8 p.m. in English only)
  • Alberta Provincial Abuse Helpline
    • 1-855-4HELPAB (43-5722) (toll-free, 7:30 a.m. to 8 p.m., Monday to Friday, 170-plus languages)
  • Child Abuse Hotline
    • 1-800-387-KIDS (5437) (toll-free, 24-7)
  • Mental Health Helpline
    • 1-877-303-2642 (toll-free, 24-7)
  • Elder Abuse
  • 211 Alberta
    • Call or text 211 for further community and government supports throughout the province in multiple languages.


Mental Health Support

  • Albertans needing to talk to someone should call the Mental Health Help Line at 1-877-303-2642 or the Addiction Help Line at 1-866-332-2322 between 7 AM and 11 PM, seven days a week. You will be connected directly to a dedicated team of AHS addiction and mental health staff.
  • Calls placed from 11 PM to 7 AM should go to 811 (the HealthLink line)
  • The Psychology Association of Alberta is offering every Albertan up to 3 free crisis counselling sessions over the telephone or video conferencing during the COVID-19 crisis.
  • $53 million is allocated to improve access to phone and online supports with existing helplines, including the Addiction Helpline, the Mental Health Helpline, the Kids Help Phone and the Community and Social Services Helpline (Alberta 211).


City of Calgary Information


State of local emergency renewed until August 13, 2021

  • The City has again declared a state of emergency. This allows - amongst other powers - city enforcement officers to ensure citizens are obeying provincial rules on social gatherings, mask wearing etc., and to issue fines for non-compliance.
  • The state of emergency provides certain emergency powers to city officials to make decisions outside normal procedures including on procurement of PPE.


Mandatory Mask Use

  • July 21: City Council has made the use of masks mandatory when inside a publicly-accessible building (e.g. offices, retail, recreation) or using public transportation (including transit, cabs/Uber)
  • Policy is effective August 1
  • Masks are not required in private office spaces, private vehicles, schools
  • Exempted persons include children under 2, persons with medical condition or disability making it difficult to use a mask
  • Masks are not required for outdoor physical activity and, of course, when eating, drinking, having dental work or similar situations where a mask impedes the activity
  • Fine is $100 for not wearing a mask; $200 for businesses not displaying signage. Businesses are not expected to enforce mask wearing. Police are not expected to avidly enforce mask wearing - the intent of the policy is education and persuasion.


ENMAX COVID-19 Relief Program

  • ENMAX is offering the opportunity to pay by installment, extend payment due dates, and suspend any current collection action
  • ENMAX commits that no electricity will be turned off during the pandemic


University of Calgary and Mount Royal University


City of Calgary Response to COVID-19 Information

  • For more information on COVID-19 impacts, such as facility closures, event cancellations, refunds for city passes, programs, rentals and booking, and city services offered online, visit: Calgary COVID-19
  • For changes to city services including waste collection, animal services, planning department, and transit, visit: Calgary Service Changes
  • For more information for businesses, visit: Calgary Business COVID-19